Results Reporting

Report Delivery Options

BC Biomedical offers a variety of report delivery options: electronically via Excelleris (www.excelleris.com), autofax, and hard copy. Please contact Client Services at
604-507-5040 or 1-800-565-1441 ext. 5040 to discuss the report delivery method which best suits your office.

Results by Phone

Physicians can contact our Client Information Centre by phone at 604-507-5070 or
1-877-507-5595 for test results by phone.

After Hours Reporting

BC Biomedical Laboratories now performs most testing on the day of collection, consequently, we frequently identify critical results after regular office hours. It is necessary in these situations that we have a reliable means of contacting the ordering physician or his/her designate.

Please ensure that BC Biomedical Laboratories has either your cellular, pager, home phone number or an alternative means of reporting critical results after hours. To update our files, please contact Client Services at 604-507-5040 or 1-800-565-1441 ext. 5040.

STAT Reporting

STAT test results are reported within 7 hours of test collection, Monday to Saturday. For all STAT orders, please ensure we have an alternate after hours telephone number in order to reach you with the results as soon as they are available.

Please ensure that BC Biomedical Laboratories has either your cellular, pager, home phone number or an alternative means of reporting STAT results after hours. To update our files, please contact Client Services at 604-507-5040 or 1-800-565-1441 ext. 5040.

"Please Phone" Service

“Please Phone” tests are run within our normal testing schedule. The results are phoned to the requesting physician. For “Please Phone” requests, include the phone number on the lab requisition at which the physician can be reached with test results.

Test Results by Phone

Physicians can contact our Client Information Centre for test results, test information, and all general queries.

Client Information Centre

Hours of Operation
Mon-Fri 7:00am - 9:30pm
Saturday 7:00am - 5:30pm
Sunday 8:00am - 4:00pm

Tel: 604-507-5070
Toll Free: 1-877-507-5595

Hours of Operation

Looking for a list of our current hours of operation for all Patient Service Centres?

Click here to view a printable pdf

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